Learning Development Manager
Posted on :
04-06-2024
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Job Description
Job: Learning & Development Manager
Location : Remote must reside in Indiana
Consultant pay rate: $46.32 /hr on W2 (All Inclusive)
Learning & Development Manager for Indiana Crisis Response System
In this critical role you will play a key part in ensuring all our stakeholders have the knowledge and skills necessary to effectively respond to behavioral health crises.
Responsibilities:
- Develop implement and evaluate comprehensive training programs for 988 call specialists dispatchers and other system partners across Indiana
- Facilitate trainings and implementation as well as auditing of learning and development as necessary
- Partner with subject matter experts to ensure training content aligns with best practices in crisis intervention deescalation and mental health support (SAMHSAs Behavioral Health Crisis Care Best Practices a plus)
- Support stakeholders and their training staff to increase consistency and success in
- Ensure updates to all trainings as deemed appropriate
- Maintain the learning management system
- Conduct training needs assessments and identify gaps in knowledge and skills
- Stay uptodate on emerging trends in crisis intervention and mental health support
- Develop and maintain training materials including handouts presentations and online resources
- Collaborate with team members and other stakeholders to create trainings in support of interoperability of the crisis response system
Qualifications:
- At least 1 year of experience developing and/or delivering training programs in a crisis response or mental health setting
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Project coordination skills including multitasking and setting priorities
- Proficiency in Microsoft Office Suite and learning management systems (LMS) a plus
- Demonstrates cultural and linguistic competence and understands impact of unique challenges for underrepresented groups accessing crisis services including BIPOC LGBTQ populations and rural communities
- Personal/Lived experience accessing crisis services for a mental health substance use and/or suiciderelated crisis preferred
- Experience with the 988 Suicide and Crisis Lifeline and Indianas Crisis Response System preferred
- Experience developing and/or delivering training programs in a crisis response or mental health setting
- Required
- 1
- Years
- Program training development and presentation experience preferably in a crisis intervention program.
- Required
- 1
- Years
- Proficiency in Microsoft Office Suite and learning management systems (LMS) a plus
- Required
- 1
- Years
- Experience developing implementing and training program policies and procedures.
- Required
- 1
- Years
- Familiarity with Law enforcement and 911 PSAP culture and standards SAMHSA Behavioral Health Crisis Care Best Practices
- Highly desired
- Experience with deescalation techniques motivational interviewing and collaborative problemsolving skills.
What we are:
My3Tech is an IT services firm focused on catalyzing transformational IT initiatives of its clients through deep domain knowledge technology expertise and customer commitment. A trusted longterm service provider for various state governments across both the software product development and IT Staff Augmentation. Certified Minority Business Enterprise (MBE) with over 13 years of experience. We are CMMI Level 3 Certified for both IT Development and IT Services ISO 27001:2022 certified for Information Security Management and ISO 9001:2015 certified for Quality Management Systems.
Employment Type
Full Time
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