Receptionist

Job Title: Receptionist

Location: Kansas City Kansas 66112

Shift: 1^st Shift

Duration: 6 months

Payrate: $14.00/hr. on W2

Job Purpose:

• The receptionist receives client families and visitors at the front desk by greeting welcoming directing and announcing them courteously and appropriately.
• Answers screens and routes incoming phone calls plus other general office support duties.
• Associate would also have Administrative Support Duties as directed by the Office Manager.

Responsibilities:

• Greets guests and visitors helping when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services products location directions etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers screens and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients providing beverages and other amenities for families as needed. May make coffee.
• Maintains guestwaiting area disposing of trash replacing tissues and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records such as deeds and trust files.
• May perform light typing proofreading data entry or printing.

Qualifications:

• High School Diploma or equivalent
• Six months general office receptionist or administrative support experience preferred.
• Proficient at operating telephones fax copier
• Knowledge Skills and Abilities
• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional people skills to manage sensitive and confidential situations.
• Position continually requires demonstrated poise tact and diplomacy.
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours.