Front Desk Reception
Front Desk Reception
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0-1years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
L Loyalty
T Trustworthy
R Respectfulness
A Attentive
- Greet and welcome clients as they arrive at the office.
- Answer phone calls respond to emails and manage inquiries in a professional manner.
- Ensure a high level of client satisfaction by addressing questions and concerns promptly.
- Schedule and confirm client appointments using Thryv booking software.
- Manage rescheduling and cancellations in line with company policies.
- Maintain uptodate client records and update their files with relevant information as needed.
- Manage the reception area ensuring it is clean organized and presentable at all times.
- Process client payments handle cash and ensure transactions are accurately recorded.
- ist in promoting Ultra Cryo services and upselling packages where appropriate.
- ist the team with various administrative tasks such as client file management data entry and reporting.
- Ensure accurate tracking of appointments packages and client preferences.
- Help with the coordination of special events promotions and VIP experiences.
- Other duties may be igned.
Requirements
- High school diploma or equivalent required; an ociate degree is a plus.
- Previous experience in a receptionist customer service or administrative role is preferred.
- Proficiency in scheduling and client management software (Thryv experience is a plus).
- Strong organizational ss and the ability to multitask in a fastpaced environment.
- Excellent verbal and written communication ss.
- A positive professional demeanor with a pion for customer service.
- Ability to work flexible hours including weekends to meet business needs.
Benefits
- Opportunity to receive multiple certifications and training.
- Access to complimentary services offered by our facility.
- Enjoy a 50% discount on injections administered at our facility.
- Enjoy the chance to grow your career with ongoing development opportunities and clear paths for advancement within the company.
Employment Type
Full Time
