Analyst Compliance Investigations

Role Summary: The Analyst/Senior Analyst will report to the iTeam Director and collaborate closely within the Compliance Department and with other team members throughout the organization. This role involves data analysis report creation system administration and acting as the primary point of contact for the thirdparty hotline and case management system vendor. The successful candidate will possess strong interpersonal communication skills critical thinking abilities and organizational skills along with basic development skills in Tableau and data analysis capabilities.

Key Responsibilities:

Data Development and Analytics Support (60%):

• Analyze large data sets using advanced Excel functions (VLOOKUP pivot tables etc.).
• Develop and create reporting in Tableau.
• Generate weekly monthly and ad hoc reports to support the investigations team and special initiatives.
• Create PowerPoint presentations of data and metrics for senior leadership meetings using Tableau and Excel.
• Conduct regular quality assurance reviews of data to ensure accuracy and completeness.

System Administration Enterprise Case Management System (Ethicspoint by NAVEX) (20%):

• Serve as the liaison between the organization and NAVEX to address issues and troubleshoot concerns.
• Provide support and guidance to other lane/tier administrators on best practices and processes.
• Annual invoice and allocation reconciliation.

Investigations Support (5%):

• Conduct basic interviews with teammates including compliance exit interviews and track results.
• Assist investigators with ongoing investigations by performing ancillary tasks such as data review.

Additional Responsibilities (15%):

• Act as a backup for other team members by conducting hotline poster audits monitoring email boxes and completing compliance hotline triage as needed.
• Lead smallscale compliance projects and assist with largescale efforts under the direction of the Compliance Director.
• Present data and metrics to senior leadership.
• Monthly team budget and goals tracking.
• Other duties as assigned.

Qualifications:

• Bachelors Degree required.
• 24 years of professional experience; compliance and/or health care experience preferred.
• Advanced proficiency in Microsoft Word Excel PowerPoint and Outlook.
• Strong development and reporting skills utilizing Tableau.
• Exceptional organizational skills and strong attention to detail.
• Demonstrated ability to manage time effectively prioritize tasks and meet deadlines.
• Strong problemsolving and decisionmaking skills; ability to identify issues propose solutions and implement resolutions promptly.
• Ability to work independently and as part of a team managing projects and delegating tasks as appropriate.
• Strong interpersonal skills with the ability to interact with all levels of the organization.
• Ability to handle confidential information with discretion.

• Experience in compliance and/or health care industries.
• Experience working with NAVEX and EthicsPoint systems preferred.