Service Coordination Operator
Posted on :
26-09-2024
Employer Active
1 Vacancy
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Job Description
- Create tickets for each service visits of the service experts in Field Setvices and Project groups.
- Following incoming cases from other countries and fulfiling the service operation in coordination with related Siemens Companies and Customers in other countries.
- Implementing escalation process being in contact with Siemens HQ Germany, in case necesssary.
- Conducts administrative, mainly pre-defined support activities for service operations and delivery.
- Processes incoming orders, inquiries and/or requests regarding products and/or services.
- Performs order management for assigned customers, manages and files clients' information in the information system.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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