Be aware of the daily activities and has product knowledge of all the hotel facilities.
Ensure the services are up to the required standard.
Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.
Report any unusual occurrences or requests to the Concierge desk.
Be aware of the hotel accident Prevention Policies.
Assure that every luggage is covered with a baggage claim tag.
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