Network Administrator
Network Administrator
Posted on :
15-05-2024
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Job Description
Network Administrator
Culver City CA (Day 1 Onsite)
Job Description
Must Have Technical/Functional Skills
Experience in network operation to support the NW Hub infrastructure proficient in various technologies in Cisco routing switching and network security products like Palo Alto firewall Fortinet Firepower etc
Hands on experience of administration of network devices (Router Switches Wireless Controllers Firewall Voice Telephony IPS DNS DHCP NTP SMTP)
Security Knowledge on Firewall (Cisco ASA Palo Alto Fortinet) & Security Appliances (IPS)
Hands on experience of F5 Load balancers Forward and Reverse Proxy (F5)
Support experience in Cisco Nexus Catalyst Switches
Good knowledge of Cisco SDWAN / SDA technology
Experience in Cisco Wireless Technologies
Understanding of IP addressing MPLS routing Internet Technologies Routing Protocols (BGP OSPF EIGRP ISIS)
Understanding of technologies like VPN VXLAN VRRP HSRP STP PortChannel NetFlow and Stacking technologies
Knowledge on Network Automation using looks like Ansible Python
Experience working on SolarWinds NPM NCM NTA IPAM Syslog ITSM tools
Experience Required 610 Yrs
Roles & Responsibilities
TCS point of contact for the region to Customer for Operational and Tactical Functions
Timely completion of Service management and configuration management requests for the region
Interaction and coordination with customers Key Touchpoints for regional alignment
Interact with regional IT teams to understand the future roadmap and changes that will have an impact on customers Network
Liaising Interacting and reviewing project status with local network vendors and telco providers
Support for Troubleshooting and Resolution during P1 and P2 incidents for the region along with the TCS global support team based out of India
Focus for the incidents and Changes to the all the Network Hub Locations
Support for any touch services for network breakfix at customer site where the Regional SPOC will be stationed. (customer to provide the Location where they want TCS Regional SPOC to operate)
Active involvement for Network changes implemented for the region
Extended support for Problem Management and Service Level Management
Support and Assist Third Party Auditor as requested to provide requested information as part of Asset Sighting exercise
Conflict & Escalation management for the region
Innovation and operational excellence in the service delivery
Ensuring customer satisfaction
Education
8 years of leading technical team and doing Routing L3 BGP advanced concepts and OSPF routing protocol.
Switching L3 level knowledge.
Firewall L3 level knowledge.
Load Balancer L2 level knowledge.
Employment Type
Full Time
Key Skills
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