Assistant Executive Housekeeper

Assistant Executive HousekeeperJob Description

Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service.
• Lead and assist the Executive Housekeeper in the day-to-day operation of the department and ensure service standards are followed.
• Conduct regular inspections of all guest rooms / Public Areas.
• Identify training needs and train all Supervisors and Colleagues as required.
• Work closely with the Maintenance department to address all guest room repairs and ensure proper communication channels are followed through.
• Address all guest concerns and react quickly, logging and notifying proper departments accordingly.
• Balance operational, administrative and Colleague needs.
• Follow departmental policies and procedures.
• Report necessary maintenance items.
• Follow all safety and sanitation policies.
• Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
• Follows all policies and procedures ascertained by the hotel.
• Attend meetings and training sessions as required.
• Any additional duties assigned.
  

Qualifications

• Previous leadership experience required.
• Computer literate in Microsoft Window applications an asset.
• University/College degree in a related discipline an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all time.