Customer Services Administrator

Leading manufacturing group are seeking an experienced Customer Services Administrator to work at their corporate offices in Mobeni.

RESPONSIBILITES

1. Order processing and order confirmations!

2. Preparation of documentation for customers e.g. Proforma invoices and Sales Orders Reports

3. Order tracking and order book control.

4. Following up on all production orders making sure it is dispatched on time.

5. Daily Distribution Plan information preparation

6. Preparation and control of stock replenishment models

7. Processing documents for border entry.

8. Compiling border documents for transporter

9. Compiling documents for credits

10. Perform any adhoc tasks which may arise.

11. Giving reps updates as and when required

12. Ensuring pricing is correct.

13. Assisting with stock takes

14. Month end consignment stock sheets from Clients

15. Compiling Daily Stock Sheet

16. Compiling weekly plans for production as per clients due dates/ priority orders for the CSA

17. Ensuring Sales figures are met.

18. Interfacing with customers regarding order book issues

19. Interfacing with the Order Fulfilment team regarding the achievement of customer service levels

REQUIREMENTS

1. Grade 12

2. Sales//Supply Chain Diploma will be an advantage.

3. Computer literacy and proficiency in the use of Microsoft Excel

4. 3 years previous experience in customer care and customer services5. A working knowledge of (Sage/JDE/SAP) Systems within the Sales and Marketing Modules

RUMUNERATION

R13000 To R15000 (Negotiable) Provident Fund

Provident Fund

Remote Work :

No