Sales Excellence Specialist

• Support the sales team and contribute to their success and provide administrative support to the sales team.
  
• Support the sales team in preparing sales reports analyzing data and identifying opportunities for improvement.
  
• Maintain accurate and uptodate records of customer interactions sales activities and transactions.
  

• Customer Relationship Management: Maintaining accurate and uptodate records of customer interactions sales activities and transactions. Following up with customers to ensure satisfaction address any issues and build longterm relationships.
  
• Collaborate with crossfunctional teams including marketing finance and operations to ensure seamless coordination of sales activities.
  
• Order Processing and Documentation: Supporting the sales team in preparing sales proposals contracts and invoices. Ensuring accurate processing and documentation of sales transactions with Operation team.
  
• Sales Support Materials: Collaborating with the marketing team to create and update sales support materials like brochures presentations and product catalogs. Ensuring these materials are up to date and readily available for the sales team.
  

Requirements

• Bachelors degree or equivalent in a IT field.
  
• Proven experience in a similar sales support or administrative role preferably within the industry.
  
• Excellent communication and interpersonal skills with the ability to build rapport with customers and work effectively within a team.
  
• Strong organizational skills with attention to detail and the ability to multitask and prioritize tasks effectively.
  
• Proficiency in using CRM software or other salesrelated tools and technologies.
  
• Basic understanding of sales principles and techniques.
  
• Proficient in computer skills including MS Office Suite (Word Excel PowerPoint) email and internet research.
  
• Strong problemsolving skills and the ability to work under pressure in a fastpaced environment.
  
• Flexibility to adapt to changing priorities and willingness to take on additional responsibilities when necessary.
  
  

• High sense of responsibility and ownership acting like owner in what you do.
  
• Exceptional communication and presentation skills.
  
• Being able to work on your own or in a team.
  
• Being able to work to tight deadlines.
  
• Ability to maintain composure during stressful situation.
  
• Handling many tasks & responsibilities.
  
• Fluent in Arabic and English.