Sales Manager

• Get market insights and provide the Cluster Head with market / competitor data, prices, trends in order to determine market demand and market potential as well as competitors’ market shares
• Sell and promote home and peritoneal dialysis products under strategic guidance and collaboration with cluster head
• Support in monitoring key performance indicators such as patient numbers and overall financial outcomes of home business
• Define actions for the respective countries (strategy into operations)
• Conduct feasibility studies with regard to investments which are necessary to develop the market
• Propose distribution channels and explore appropriate distributors
• Process tenders in close collaboration with the Cluster Head and Order Management Team
• Prepare contracts in close collaboration with Legal (à Contract Management)
• Negotiate prices in set frame and in alignment with the Cluster Head
• Find out sales and price structures of distribution partners
• Respond to HQ queries (database, market info, lists, Market and Competitor Survey) in alignment with the Cluster Head
• Provide input for the Business Value Services unit (especially the Order Management Team)
• Conduct Audit Management
• Interact with the distributor on a daily basis on business operations
• Manage key accounts
• Support local team in Egypt in tender implementation

Customer-orientation

• Keep up a strong customer orientation
• Plan, control and organize distribution networks in the countries
• Maintain existing customer contacts and create new contacts
• Maintain contacts and negotiations with distributor, end-users, KOLs, consultants, institutions and key accounts
• Collaborate with the Order Management Team of the respective countries

Relationship Management

• Establish a good working relationship with internal customers i.e. Order Management Team
• Establish good partnership with customers and stakeholders (especially distributors, KOLs and key accounts)
• Steer and guide the sales force of the distributor
• Challenge the distributor
• Engage actively in local healthcare communities and networks

Legal, Compliance and Regulatory

• Examine and meet compliance guidelines
• Ensure that own sales activities are carried out in full compliance with current local legislation and standards such as GSDP, SOX, FACET
• Ensure compliance with local safety regulations