Area Manager
Posted on :
06-05-2024
Employer Active
1 Vacancy
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Job Description
- Defining, building and responsible for the execution of transportation processes, right from Fulfillment centers to sortation hubs and further to the last mile Delivery center network.
- Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team , to meet the operational requirements for the city , continuously meeting the high bar on quality and productivity.
- Ensure enough bandwidth in these sites for peak time volume management.
- Coordinate with Finance, CS, FC and Projects team to matters related to city operations.
- Conduct the performance appraisals of the team members and mentor them for handling efficient operations.
- Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
- Analysis of the data reports to identify performance bottlenecks and improve the performance.
- Implement the formal process control and process improvement mechanisms such as Kaizen
- Essential Skills
- Strong leadership capabilities and people management skills
- Ability to work under pressure situations
- Ability to work in ambiguous situations.
- Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
- Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.
- Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
- High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
- Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
- Understands line haul management.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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