Key Account Manager Bangalore

Description:

LOCATION Bangalore

About the role Brief

The Key account manager (KAM) shall work primarily with the Supply Growth team and vendor management wherein she/he shall be in charge of the acquisition of more vehicles in existing cities alongside sourcing & managing the vendor who will be running our platform operations in the respective city.

About the role Descriptive

Introduction

The KAM role is a great opportunity to put your sourcing negotiation & analytical skills to the test in a dynamically growing space. Vendor (Hero) management is going to be one of the key focus areas for Uber India in the next few years to come and the said role offers an entry into the domain.

Key Result Areas

Forge partnerships with the city s sourcing vendors extend the network further to add newer partners to the Uber Platform

Provide constant onground feedback to the Operations team regarding the urgent requirements concerns or suggestions from the vendor Partners

Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our vendor partners including sustainable economics for both parties

Achieve and consistently exceed vendor (Supply Acquisition) goals typically on a weekonweek basis

Partner with onboarding teams to ensure a seamless experience for new vendor partners

Build best practices in liaison with the city s Supply Growth team to ensure constant and effective engagement of vendor partners and the corresponding driver partners

Interact with driverpartners to understand their key concerns and requirements

Act as an ambassador of Uber s mission brand and product through all interactions: physical email or telephonic and propagate the Value Proposition we offer

Scout new leads to be onboarded as vendors through field work

Key Performance Indicators

Number of overall Vehicles added to the Platform

Number of vendor Partners added to the existing base

Number of Trips taken by the newly added vendor Vehicles

Number of Vehicles completing 100 trips within 28 days (threshold can be different from city to city)

Requirements

Skill Set/Experience Required

Full working proficiency in English (Written and verbal)

Bachelor s Degree with 35 experience in a Sales/Business Development Role preferably in the B2B space

Exceptional communication/negotiation skills and transactional understanding of the vendor business

Organizational ability to liaise with multiple internal & external stakeholders with minute attention to detail

Ability to learn on the go and to learn through iterative correction with a zeal to get better every day

A builders mind and a passion for Uber alongside an infectiously positive attitude and drive to win

Additional Pointers

The role requires immediate onground effort thus readiness to join within a maximum of one month from the offer rollout would be highly preferred

The role requires regular travel thus readiness to be constantly on the move is expected

As mentioned above the role would be under a Third Party Payroll and thus would be contractual in nature

Usual guidelines with regard to Data Privacy and security apply similarly to all other roles

As mentioned above the role would be under a Third Party Payroll and thus would be contractual in nature

Usual guidelines with regard to Data Privacy and security apply similarly to all other roles

Benefits

CTC: Upto 40K/M Allowances and incentive

Skill Set/Experience Required Full working proficiency in English (Written and verbal) Bachelor s Degree with 3-5 experience in a Sales/Business Development Role preferably in the B2B space Exceptional communication/negotiation skills and transactional understanding of the vendor business Organizational ability to liaise with multiple internal & external stakeholders with minute attention to detail Ability to learn on the go and to learn through iterative correction, with a zeal to get better every day A builder's mind, and a passion for Uber, alongside an infectiously positive attitude and drive to win Additional Pointers The role requires immediate on-ground effort, thus readiness to join within a maximum of one month from the offer rollout would be highly preferred The role requires regular travel, thus readiness to be constantly on the move is expected As mentioned above, the role would be under a Third Party Payroll, and thus would be contractual in nature Usual guidelines with regard to Data Privacy and security apply similarly to all other roles As mentioned above, the role would be under a Third Party Payroll, and thus would be contractual in nature Usual guidelines with regard to Data Privacy and security apply similarly to all other roles