Account Support Manager

Responsibilities: - Serve as the primary point of contact for assigned customer accounts, building strong relationships and providing exceptional customer service. - Coordinate with internal teams to ensure timely and accurate delivery of services to customers. - Analyze account performance and identify opportunities for growth and improvement. - Develop strategic account plans to drive revenue and increase customer satisfaction. - Provide support and assistance to customers with any issues or concerns that may arise. - Monitor market trends, competitor activity, and industry developments to stay informed and make strategic recommendations. - Maintain accurate records of customer interactions and transactions. Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field. - Proven experience in account management or customer service. - Strong communication and interpersonal skills. - Resilient and dedicated personality traits. - Excellent planning and organizational skills. - Adaptability to changing circumstances and priorities. Benefits: - Paid sick leave - Profit sharing - Medical coverage Working Environment: At Qatar Airways Cargo, we promote work-life balance and employee well-being. Our team members enjoy a supportive and collaborative work environment where they can thrive and grow professionally. Equal Opportunity Statement: Qatar Airways Cargo is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.