Service Engineer

• Install and configure home automation systems including smart lighting security cameras and thermostats.
• Conduct regular maintenance checks and perform firmware/software updates to ensure system reliability.
• Respond to service calls and troubleshoot technical issues remotely or onsite.
• Provide excellent customer support including conducting training sessions and offering guidance on system usage.
• Document installations maintenance activities and troubleshooting procedures.
• Collaborate with other teams to address customer needs and improve service delivery.
• Ensure compliance with safety standards during installations and maintenance.
• Stay updated on industry trends and technologies through selfstudy and training programs.
• Contribute to the continuous improvement of products and services based on customer feedback.
• Uphold company standards for quality and reliability in all aspects of work.

maintenance,automation,home automation,automation systems,troubleshooting