ServiceNow CMDB Developer

Position: ServiceNow CMDB Developer
Location: Tustin CA (Hybrid)
Duration: 12month contract

Qualifications:

• Bachelors Degree in Computer Science Engineering Math Physics or related technical field or equivalent years of experience required.
• 35 years of experience in a softwarerelated field required.
• 35 years of ServiceNow administration experience required.
• Proficiency in JavaScript.
• ServiceNow Implementation experience preferred.
• Configuration Management Database (CMDB) experience preferred.
• Certified ServiceNow Administrator or Certified ServiceNow Developer.
• Working experience in Service Asset & CMDB Discovery and Service Mapping (optional).
• Experience with ServiceNow Discovery module end to end (Error handling and experience with patterns preferred).
• Solid experience in administering and configuring the ServiceNow CMDB including CI classes attributes relationships and workflows.
• Experience in creating updating and maintaining CMDBs and other asset/configuration management repositories in a complex IT environment.
• Design and implementation of solutions for maintaining CI data integrity across the CI lifecycle with due consideration to the ITSM process like Incident Problem and Build solutions around data certifications (if required) for maintaining CI sanity.
• Experience in identifying and tracking CIs implementing change control and accounting for discovered/manual CIs in a complex IT system.
• Managing CMDB health to support Assets and Configuration and CI relationships as coming from discovered sources.

Responsibilities:

• Develops implements maintains and corrects moderately complex application software and system problems using established credit union standards and specifications with little supervision or guidance.
• Codes new application programs to meet desired user functionality using ServiceNow.
• Revises application software using tables profiles and other vendorsupplied customization tools to reflect approved changes specified by users.
• Follows general and credit unionspecific coding and development standards SDLC standards and Agile methodology standards.
• Builds technical and functional documentation for new programs or changes to existing programs as required.
• Test and debug new and existing application software developed by other programmers to assure accuracy integrity interoperability and completeness to achieve desired results.
• Ability to learn adapt and become proficient in multiple technologies and best practice development standards. Remains knowledgeable of new and emerging technology by researching technical materials attending seminars and training classes and consulting with personnel from other industries.
• Provides ongoing system support as required.
• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employmentrelated actions.
• Performs other duties as assigned.