Salesforce Administrator

The Wise Seeker is a worldwide HR Tech recruitment company specialized in recruit and assess Talent for our clients.

Location: Bangalore India

Sector: IT

Personnel in charge: No

Functions

1. Analyze real time and historic data on operational performance and customer experience
2. Generate and modify user dashboards; partner with development & testing teams to create effective tools
3. Coordinate with Salesforce administration & Development teams to take the ownership of technical delivery and escalate to relevant resources on roadblocks. Technical leadership setting best practices including integration and application development deployment testing (unit and systems) and iterative refinement.
4. Identify & drive continuous improvements in the CRM technology to improve cost quality turnaround time & customer effort.
5. Participate in all aspects of CRM changes: requirements design user testing and/or agile sprints.

Requirements

1. Minimum education: Bachelors degree in Computer Science
   
2. Some specific specialties (masters degree/certification): Salesforce
   
3. Minimum experience:5 years experience as a SalesForce BA.7 years experience as this is a Lead Role.
   
4. Valuable: Leadership experience
   
   

Skills

1. Salesforce skills
2. Data analytics
3. Leadership

Benefits

1. Type of contract: Permanent
2. Facetoface/hybrid/remote: In person
3. Schedule: Office working hours
4. Salary: Negotiable

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