Customer Support Spe....
Customer Support Specialist
Posted on :
04-04-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-04-2024
Job Description
This is a remote position.
About the Client:
Our Client is a LatvianAmerican startup based in Riga a powerful print on demand drop shipping business that works across the biggest ecommerce platforms.
They help aspiring entrepreneurs to start their print on demand business by connecting them to a network of globally recognized print providers. Basically the merchants can create and sell unique products with their designs without having to deal with endtoend fulfillment.
Job Summary:
We are looking for a responsible and hardworking new team member to join our journey taking over the POD industry. You would work in an international environment with cool teammates and a casual atmosphere. If you have excellent English communication skills you are a natural born problem solver and consider yourself a people person this could be the place for you!
Responsibilities:
Responsibilities:
- Communicating with customers through live chats and emails;
- Helping merchants to set up their online stores and create their first products as well as providing them with all the necessary information regarding the platform and POD;
- Assisting merchants with orderrelated and accountrelated issues;
- Building and maintaining efficient communication with existing and new customers and Print Partners
Requirements
- You have excellent written and verbal English;
- You are willing and able to learn a lot and quickly;
- You are openminded and ready to work in a team and on your own;
- You are a fast typer and are good with computers;
- You have previous customer support experience
- Must have Fiber Optic internet with at least 25 Mbps bandwidth
- Must have a backup desktop or laptop with the latest OS
- Must be able to work on a shifting schedule
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
You have excellent written and verbal English; You are willing and able to learn a lot and quickly; You are open-minded and ready to work in a team and on your own; You are a fast typer and are good with computers; You have previous customer support experience Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work on a shifting schedule
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
