Title
Head Business Technology
Description
The Head of Business Technology will be responsible for setting direction and promoting the continuous evolution of Operations and Technology Internal Backoffice Applications including function upgrades architecture refresh and ecosystem integration. Reporting directly to the CIO
The Head of Business Technology will also oversee the deployment of key upgrades and applications. The Head of Business Technology will directly oversee the software development team including Software Engineers QA Engineers and DevOps Engineers. The Head of Business Technology would work closely with product leaders and business leaders to define the product and ensure it addresses the needs of the organization and customers while providing support to the operations and support leadership. The Head of Business Technology will help deliver purposebuilt solutions that must achieve worldclass scalability and availability for our customers while allowing us the flexibility to innovate at top speed.
Responsibilities
Strategy & Planning
Be accountable for aligning the businesss strategic vision with its software technology.
Lead the businesswide technical and business discussions relative to future enterprise platform design direction.
Be responsible for the development of software and data delivery platforms that are serviceoriented with reusable components that can be orchestrated together into different methods for different businesses and modalities.
Approach the role from an analytics and machine learning perspective and not be afraid to disrupt the status quo and take risks.
Define and build engineering development platform processes which enhance engineering consistency and efficiency of engineering development practices.
Be a culture change agent who has lived with the most modern practices and seeks them out.
Define principles that guide technology decisions and the relationships between enterprise business context (industry and market trends) and specified technology.
Lead the development of modern software development tools and techniques and open source environment.
Partner with internal and external stakeholders/resources to ensure cybersecurity readiness.
Develop and drive a technical community across the organization that fosters innovation agile design and test methodology flexible teaming knowledge sharing and talent transformation.
Provide leadership inspiration and guidance to a growing team; foster a culture of transparency collaboration and innovation.
Develop and communicate business/technology alignment plans to executive team staff partners customers and stakeholders.
Requirements
Position Requirements
Formal Education & Certification
University degree in the field of computer science or STEM major (ScienceTechnology Engineering and Math) or related field.
Knowledge & Experience
A minimum of 10 years of technical experience along with 4 years of experience leading multidiscipline technical teams with international reach across multiple service types ideally in payment and software engineering environments.
A minimum of 4 years as software architect especially for a large and complex software project.
A minimum 2 years experience delivering data and analytics solutions which address internal/external customer challenges including architecting asaservice models
Experience in the development and deployment of modern machine learning as well as experience driving and executing cloud and digital technology strategies would be an added advantage
Experience building and supporting complex highconcurrency SaaS products from the lead developer or architect role.
Deep understanding and direct knowledge on software scalability and stability technique for Windows and Linuxbased software
Indepth knowledge of various database technology including relational databases real time databases and NoSQL databases.
Indepth knowledge with various coding language such as C Java .Net JavaScript Go and Python.
Experience with big data machine learning softwaredefined network and infrastructure is a plus
Personal Attributes
Proven leadership ability.
Ability to set and manage priorities judiciously.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Strong tactical skills.
Ability to articulate ideas to both technical and nontechnical addressees.
Exceptionally selfmotivated and directed.
Keen attention to detail.
Superior analytical evaluative and problemsolving abilities.
Exceptional service orientation.
Ability to motivate in a teamoriented collaborative environment