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As an Infra Tech Support Practitioner you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating systemlevel across all server and network areas and for particular software solutions/vendors/brands.
Roles & Responsibilities:
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms.
Provide hardware/software support and implement technology at the operating systemlevel across all server and network areas and for particular software solutions/vendors/brands.
Work includes L1 and L2/ basic and intermediate level troubleshooting.
Ensure adherence to defined operating model and processes.
Collaborate with crossfunctional teams to resolve complex technical issues.
Professional & Technical Skills:
Must To Have Skills: Security Solution Development ZabixxNagios Tools Administration Palo Alto ICS/SCADA Security Firewall Architecture.
Good To Have Skills: Experience with other security solutions and tools.
Strong understanding of network security concepts and technologies.
Experience with incident management a
Full Time