Lifeguard

Job Number

Job Category Golf, Fitness, & Entertainment

Location The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

This position reports to the Lifeguard shift leader and Recreation Supervisor and works in the Indoor pool, beach and out door pool. Main focus is for ensuring the safety of facility patrons by preventing and responding to emergencies. Lifeguards must be able to recognize hazardous situation to prevent injury. They must be able to supervise swimmers, minimize dangers, educate facility users about safety, enforce rules and regulations, give assistance and prepare records and reports. Assist all the guests and members at the Pool/Beach facilities with towels, sun lounges, umbrellas, rentals and requests courteously and efficiently, according to hotel standards. Maintain the cleanliness and organization of all supplies, equipment and work areas and ensure guest safety and enjoyment.

The Primary Responsibilities Of The Role Include

Pool and Beach

• Comply with all health and safety regulations and standards for all users around the water
• Check water quality and clarity throughout shift, to ensure consistency and report any defects to appropriate department and resort supervisors
• Report all repair & maintenance requirements’ of water facilities and services
• Legibly document relevant information in logbook
  • Maintain hotel’s standards, policies and procedures
  • Clearly communicate with proper grammar in English to the guests’ understanding both written and spoken
• Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift
• Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction
• Ensure that equipment is properly cleaned, stored and is secure when not in use
• Assist the Towel Attendants as necessary
• Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Sports Club or Hotel and overnight cleaning

Leadership

• Assist the leadership in maintaining a clean, safe and accident free environment
• Perform Pools & Beach coverage tasks list
• Create and develop new processes for future operations.
• Be an ambassador for The Ritz-Carlton Company