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Join Emapta in Outsourcing Excellence!
Elevate your career in the outsourcing industry with our enticing opportunity for a Customer Experience Manager. Experience a fulfilling worklife balance that empowers you to excel both personally and professionally. As a vital member of our team youll immerse yourself in fostering longterm relationships with clients ensuring their satisfaction at every turn. Be part of our team as a catalyst for positive customer experiences where every interaction shapes the trajectory of our success. With a dynamic range of responsibilities including resolving issues building key relationships and strategizing business support youll find yourself at the forefront of innovation and growth. Step out of your comfort zone and into a role where your potential knows no bounds. Join us and ignite your future today.
Unleash Your Potential: Dive into the Role
Fuel Your Success: Required Skills and Experience
Ignite Your Impact: Key Duties and Contributions
- Proactively monitor recruitment efforts contributing to client opportunities that may or may not be serviced within the CXM s geography.
- Review customer activity anticipate consumer needs and improve customer satisfaction.
- Work with the Country Manager and Emapta s Growth Team in sales conversations with clients and prospects acting as a subject matter expert for the geography and occasionally owning the management of deals.
- Perform other activities that contribute to the expansion of engagement with existing Emapta clients.
Elevate Your Rewards: Perks and Advantages
Welcome to Emapta Colombia!
At Emapta youre not just joining an industryleading outsourcing provider; youre becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 700 global partners preferring to open remote jobs in the country our vision is to help you and thousands more Colombians reach your full potential and dreams without the need to leave the country and work abroad.
Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities all at your fingertips. Emapta isnt just a company; its a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America.
#EmaptaExperience
Full Time