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Responsibilities:
- Assist with troubleshooting and resolving technical issues reported by users.
- Install configure and maintain hardware and software systems.
- Provide support for network infrastructure including routers switches and firewalls.
- Collaborate with team members to develop and implement IT solutions that meet business needs.
- Assist in the planning and execution of IT projects including system upgrades and migrations.
- Keep abreast of emerging technologies and trends in the IT industry.
- Document processes procedures and system configurations.
Requirements:
- Bachelors degree in Computer Science Information Technology or a related field.
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic understanding of networking concepts and protocols.
- Familiarity with operating systems such as Windows Linux or macOS.
- Eagerness to learn and adapt to new technologies.
- Previous internship or work experience in IT is a plus.
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