Client Service and Communication
- Maintain internal client satisfaction through effective project management and strong commitment to service.
- Communicate professionally (written and verbal) during stressful situations, resolving problems accurately, effectively, and positively.
- Passionately serve internal clients, developing and maintaining strong relationships with them and your peers.
- Resolve complex project issues with a collaborative, solution-oriented approach.
- Facilitate communication globally with internal research teams and editing, design, and project management peers to meet daily deliverables, always with a sense of urgency and across appropriate platforms.