Project Specialist

Client Service and Communication

• Maintain internal client satisfaction through effective project management and strong commitment to service.
• Communicate professionally (written and verbal) during stressful situations, resolving problems accurately, effectively, and positively.
• Passionately serve internal clients, developing and maintaining strong relationships with them and your peers.
• Resolve complex project issues with a collaborative, solution-oriented approach.
• Facilitate communication globally with internal research teams and editing, design, and project management peers to meet daily deliverables, always with a sense of urgency and across appropriate platforms.