Receptionist Bilingual

Receptionist

Career Consulting Partners has recently partnered with one of the most successful injury law firms in California. We are currently seeking a dynamic Receptionist who is proficient in both English and Spanish. The selected candidate will represent one of the busiest law firms in the nation and will be responsible for front desk duties.

The receptionist is often the first point of contact that people have with our organization making it essential to maintain high levels of professionalism and courtesy. This individual is responsible for managing various front office activities including the reception area mail and facility upkeep. Their primary duties include answering a high volume of incoming calls greeting clients and visitors with a warm smile and managing office common areas. Additionally they are often responsible for performing administrative tasks as needed to support the team.

Primary Duties/Responsibilities Include:

• Manage the reception area to ensure effective telephone and mail communications both internally andexternally to maintain a professional image;
• Greet clients and visitors with a smile and notify the appropriate party of their arrival;
• Answer and disseminate calls and messages screening for top management;
• Receive and distribute incoming faxes to the appropriate party;
• Ensure lobby conference rooms and kitchenette are clean organized and stocked with required material;
• Maintain conference room schedules via Microsoft Outlook;
• Validate parking for approved guests;
• Open/ lock front doors at the beginning and end of the day;
• Create new physical files and computer open them utilizing the Firms case management software;
• Assist the Intake department as required;
• Update client log for Marketing purposes;
• Escalate client complaints to management;
• Maintenance of established filing systems including correspondence reports and records;
• Client relations assisting clients on file matters when appropriate or directing them to the appropriate party; and
• Perform other duties as assigned by Management and/or Attorneys.

Competencies/Skills:

• Ability to handle confidential and sensitive information with a high degree of discretion and tact;
• Ability to communicate effectively in English and Spanish with a range of individuals;
• Ability to pay very close attention to detail;
• Able to practice appropriate office etiquette;
• Ability to maintain composure and professionalism under pressure;
• Ability to adapt to new situations and changing priorities; and
• Ability to be reliable punctual organized and demonstrated ability to juggle multiple priorities in a very busy office.
• Ability of a get it done attitude and willingness to go the extra mile for clients.
• Possess excellent interpersonal skills pleasant phone manners typing ability and data entry.
• This position requires physical activity including but not limited to bending stooping repetitive motion and
• Lifting of up to 20 pounds. This position may also require sitting for prolonged periods.
  

Qualifications:

• Minimum high school diploma required;
• Minimum 1 3 years of experience working in a law firm preferred;
• Must possess exceptional interpersonal and social skills;
• Professional appearance and attitude; and
• Microsoft Office Suite (i.e. Outlook Word Excel) is required.
• Bilingual fluent in English and Spanish is required.

Additional Info:

• Compensation: $20 $25
• Medical &Dental (HMO/PPO Options)
• Aflac Vision Life and AD&D
• College Tuition Benefit
• FSA 401k Pet Insurance Vacation Pay Sick Pay Holiday Pay
• 4.8stars
• Paid parking at the office or paid monthly transportation stipend for alternative transportation.
• Start to accrue vacation and sick days on their first paycheck.
• No waiting period for holiday pay

***Please note that we at Career Consulting Partners will be sure to keep your information private. We will not submit you or your information to any firm without your consent.Once we have received your resume/application we will reach out to you and review the firm(s) before we move forward***