Collection Officer
Collection Officer
Posted on :
04-03-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-03-2024
Job Description
This is a remote position.
About the Client:
PayLater Travel was founded in 2017 to disrupt the way customers pay for travel.
Their mission: To make travel accessible for everyone. Pay Later Travel allows customers to travel debtfree and pay for their travel in up to 26 weekly payments. The layby product gives our customers the flexibility and convenience to lock in great prices today with a small deposit and pay the remainder over a period that suits their lifestyle and budget.
Job Summary:
Our ideal candidate is primarily responsible for overseeing the companys Accounts Receivable operations. The ideal candidate will have a strong background in AR with a focus on collections ensuring timely payments and maintaining positive customer relationships.
Responsibilities:
Accounts Receivable Management:
- Oversee invoicing payment collection and account reconciliation processes.
- Monitor customer accounts for nonpayments delayed payments and other irregularities.
- Engage with clients to resolve billing disputes and negotiate payment plans if necessary.
- Generate regular reports on AR performance outstanding balances and collection metrics.
Collections:
- Implement effective collection strategies to reduce outstanding receivable delinquencies.
- Regularly review and prioritize collection activities based on aged AR reports.
- Maintain detailed records of collection activities including phone calls emails and letters.
- Collaborate with the legal department or external collection agencies if necessary.
Client Relations:
- Maintain strong relationships with clients ensuring open communication channels.
- Address and resolve any complaints or issues related to invoicing and payments promptly.
- Collaborate with the sales and customer service teams to ensure integrated client management.
Continuous Improvement:
- Identify opportunities to streamline AR and collection processes.
- Stay updated on best practices in the AR and collections industries attending relevant training and workshops
Requirements
Must Have:
- Bachelors degree in Finance Accounting or a related field.
- 2 years of experience in Accounts Receivable with a focus on collections.
- Strong analytical problemsolving and organizational skills.
- Excellent verbal and written communication skills.
- Proficiency with accounting software and tools.
- Capable of working under pressure able to handle problemsolving and has good communication skills
- Must have Fiber Optic internet with at least 25 Mbps bandwidth
- Must have a backup desktop or laptop with the latest OS
- Must be able to work from 6AM 3PM Manila time (possible flexitime)
Good To Have:
- Experience working in the travel industry is an advantage.
- Experience in using Stripe is preferred but similar software will suffice
- Has exposure to working with Australian and US customers
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Must Have: Bachelor's degree in Finance, Accounting, or a related field. 2+ years of experience in Accounts Receivable, with a focus on collections. Strong analytical, problem-solving, and organizational skills. Excellent verbal and written communication skills. Proficiency with accounting software and tools. Capable of working under pressure, able to handle problem-solving and has good communication skills Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work from 6AM - 3PM Manila time (possible flexi-time) Good To Have: Experience working in the travel industry is an advantage. Experience in using Stripe is preferred but similar software will suffice Has exposure to working with Australian and US customers
Employment Type
Full Time
Key Skills
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