Owner Liaison Coordi....
Owner Liaison Coordinator
Posted on :
03-03-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-2years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
03-03-2024
Job Description
NISADE The Luxe Nomad
The Owner Liaison team plays a pivotal role in NISADE and The Luxe Nomad s Property Management Department. It is to establish and maintain a positive longterm relationship with each owner of our property.
As the Owner Liaison Coordinator you will be the first point of contact for all owners with the company and focus on handling and addressing their needs and concerns.
Key Responsibilities
- Owner Relationship Management develop close business relationships with all property owners.
- Contact and communicate with owners by email and phone as necessary.
- Maintains the state of all contracts between the owners and the Company.
- Ensure owner records are kept up to date including contact banking details and other key information.
- Distribution of owner statements monthly and assist with any enquiries.
- Preparation and distribution of annual owner statements and tax preparation for the nominated Tax Accountant
- Act as an intermediary between Tax Accountant and owner.
- Retain an organised and uptodate online filing system for all owners records
- Handle any payments requested by owners and other payments from Owners Trust Accounts (work closely with Owner Accountants)
- Owner bookings and management of Guest Service requirements prebooked and in house
- Meet and greet the owner during their stay
- Oversee Maintenance issues with owner property in conjunction with the Maintenance department.
- Request approval for maintenance or other expenditures over the permitted limit
- Review and ensure all Property management and hotel management agreements are up to date and kept up to date with policy and other changes.
- Ensure Property management and hotel management agreements are completed and signed for any new owners and send Owner Onboard notification.
- Monitor and ensure all agreed terms in the Property management and hotel management agreements are being met.
- Management and distribution of owner Midyear and End of Season (Annual) Owner Reports.
- Other ad hoc duties as assigned by the Manager/Team Leader
Requirements
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- MS Office Suite
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- Excellent interpersonal and relationshipbuilding skills that will enable the building of a deep and trusted relationship.
- Ability to respond quickly and be flexible and strategically reactive to meet deadlines.
- Effective time management and organisational skill.
- Positive attitude teamwork orientation and overwhelming desire to attend request.
- Proficiency on MS Office Suite products
- Ability to identify research independently and resolve issues.
- Capability to complete tasks in a efficiently fastpaced environment with minimal supervision.
- Demonstrate a high level of professionalism and confidentiality.
- Ability to communicate effectively in English and Japanese with associates management owners and suppliers both verbally and in writing and must have excellent writing skills.
- Other languages such as Mandarin and Cantonese are plus
Benefits
Salary package/benefits
310 380
3.1 3.8m yen/year value contract package
Included in Salary Package:
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- 10 6 20
- 120
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- Competitive salary
- Access to bonus program
- Workrelated training subsidy
- Summer and winter recreational allowance
- Health insurance welfare pension insurance unemployment insurance and workers compensation insurance are available
- 10 days of Annual Leave per year increasing yearly to 20 days in the 6th year
- Average of 120 days off per year (includes public holidays excludes annual leave)
- Company trips and activities
Excellent interpersonal and relationship building skills that will enable the building of a deep and trusted relationship Superb accuracy and attention to detail Ability to respond quickly and be flexible, strategically reactive to meet deadlines Effective time management and organisational skills are required Positive attitude teamwork orientation and overwhelming desire to attend request Intermediate to advance skills in Excel Proficiency on MS Office Suite products Demonstrated ability to serve as a knowledgeable resource to visitors to the area Ability to independently identify, research and resolve issues Capability to efficiently complete tasks in a fast-paced environment Demonstrate a high level of professionalism and confidentiality Ability to multi-task and work on several projects at once Ability to communicate effectively in English and Japanese, with associates, management, owners and suppliers, both verbally and in writing, and must have excellent writing skills
Employment Type
Full Time
Key Skills
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