Merchant Success Manager to CDON

About CDON

Join us at CDON Group a Swedish listed company with a long history and extensive experience in the ecommerce market. Our mission is to unleash the power of the marketplace to give the best shopping experience in the Nordics.

We are in a growing phase of massively increasing supply by increasing our merchant base and are on the lookout for a Merchant Success Manager to join us on this journey for our two Nordic marketplaces: CDON and Fyndiq.

About the role

Our ideal candidate has an entrepreneurial drive and has a strong passion for sales. Our merchants are located in Europe and China. You will represent CDON Groups marketplaces CDON and Fyndiq. You will together with your manager setup ways of working strategies tactics to prioritise actions towards our thousands of merchants. You will in a proactive active and reactive way secure our merchants sales success. You will be service minded supportive and solution oriented towards both internal and external challenges. You will be part of the small and fast moving Merchant Sales department which requires you to be independent and have the ability to prioritise and manage your goals. With the rapidly evolving landscape of ecommerce your ability to anticipate market shifts and adapt strategies accordingly will be invaluable to our ongoing success!

Responsibilities includes

• You will identify ways together with your manager how to increase existing merchants sales
• Prioritising quality merchants before quantity of merchants is key
• Taking care of new merchants ensuring a great start and getting their first sales and continuous sales
  
• Making sure our new and existing merchants understands and follow our terms and conditions
• Finding solutions for the existing merchants to be able to use our own warehouse solution FBC (Fulfilment By CDON)
  

Qualifications and requirements

• Is an analytical fast learner and very adaptable to changes
• Proactive approach detail oriented and ability to see the bigger picture
• Results oriented
• At least 3 years experience from Account Managing sales
• Service minded supportive and solution oriented
• Excellent fluent skills in English and Swedish both verbal and written form
• Can quickly get a good overview of a situation still with an eye for details
• Is a team player and enjoys collaborating as our projects often involve several stakeholders
• Comfortable with switching between planning and detail focused execution and validation in a fastmoving environment

What we offer

• An opportunity to be part of a unique growth journey actively contributing to the success of the leading ecommerce marketplaces in the Nordics
• A collaborative and dynamic work environment with passionate colleagues who believe in CDON Groups mission
• Competitive compensation package including benefits such as pension and insurance through Max Matthiessen and MyBenefit portal
• Career growth opportunities within a rapidly evolving company

Application Process:

Please attach your resume and a brief cover letter outlining your interest and suitability for the job. We will be conducting interviews with candidates on an ongoing basis.

To ensure a professional and unbiased assessment we will ask candidates to perform a combination of logical reasoning and personality tests as part of the process.