Join Us in Sunny Lisbon as a German Speaking Customer Experience Specialist!
About the Role:
Hey there! Are you fluent in Germanand passionate about providing stellar customer service Were expanding our vibrant team in Malaga/Torremilons Spain and we want you! If youre a communication whiz and love the idea of working in a sunny dynamic environment this is your chance to shine.
Your Mission:
- Be the First Point of Contact: Engage with our customers through phone email chat and social media. Youre the voice and heart of our brand!
- Solve and Delight: Youll be solving problems offering solutions and making our customers feel valued and understood.
- Teamwork Makes the Dream Work: Collaborate closely with our fantastic team including Team Leaders Managers and our Customer Success Team.
- Juggle and Excel: Youll balance multiple projects with ease and manage different timelines like a pro.
Whats in It for You:
- A Dream Location: Enjoy working in beautiful Malaga or Lisbon cities that combines great weather culture and the buzz of city life.
- Competitive Perks: Attractive salary and opportunities for career progression.
- Learn and Grow: We provide training to help you become the best in your role and grow within the company.
- Rotating Working Hours: We know life isnt all about work so enjoy the flexibility of our rotating schedule.
What Were Looking For:
- Multilingual Superstar: Fluent in German and English. Bonus points if you speak another language!
- Experience Counts: Ideally you have at least a year of experience in a Contact Center or Customer Service role.
- TechFriendly: Comfortable with Microsoft 365 and excited about cars and electric vehicles.
- The Ultimate Team Player: Energetic assertive and ready to thrive in a fastpaced environment.
EVA Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences.