Upwork Specialist - UK Shift

Job Description:

Stellites Technologies a beacon in the IT service industry for over 7 years prides itself on delivering unparalleled service to our international clientele. Deriving our name from the combination of Star and Developer we embody excellence in every project we undertake. At Stellites we believe in the power of employee empowerment; understanding that with the right blend of skills and motivation our team can achieve outstanding results for our clients. Our commitment to fostering a supportive and enriching work environment is evident in our impressive average retention rate of 4 years per employee. In the wake of COVID19 weve seamlessly transitioned to a fully remote work setup embracing the flexibility and efficiency it brings to our operations.

Were actively seeking a driven and proficient Upwork Specialist/Coordinator to join our vibrant team. The chosen candidate will be instrumental in spearheading our initiatives on the Upwork platform where Stellites already has a toprated account ensuring the successful completion of projects and taking our customer satisfaction to unparalleled heights. Youll oversee at least 8 developer teams with a focus not only on adeptly managing and securing work via Upwork but also on leveraging opportunities to expand our reach. You get a premium account on LinkedIn Apollo and other sales tools. A standout feature of this role is the unlimited sales bonus which is determined by your ability to manage multiple developers and the volume of work you generate.

As a Manager you will have the autonomy to identify the skill sets required for your team and we will support you in recruiting developers with these capabilities. Your main objective will be to secure a consistent flow of projects and effectively manage your team to ensure both project success and team growth.

At Stellites teamwork is at the core of our operations. Youll be supported by an integrated network including tech leaders and QA for testing along with our sales and marketing head and production head. This collective expertise ensures you have access to comprehensive technical and managerial support enabling you to guide your team towards outstanding achievements.

Key Responsibilities:

1. Upwork Mastery: Proactively secure projects on Upwork with strategic bidding techniques designed to win contracts.
2. Deal Closing & Negotiation: Masterfully negotiate and close deals ensuring mutually beneficial terms for clients and Stellites.
3. Project Oversight: Ensure seamless project execution from start to finish maintaining direct client communication and stepping in to coordinate when necessary.
4. Indepth Requirement Analysis: Collaborate closely with clients to capture their vision and requirements guaranteeing projects are welldefined and aligned with objectives.
5. Unwavering Delivery & Client Satisfaction: Commit to punctual project delivery striving for excellence in client satisfaction.

Skills and Qualifications:

• Sales Excellence & Strategic Pitching: Exceptional sales ability with a knack for crafting compelling proposals.
• Negotiation & Closing: Demonstrated expertise in negotiation and closing with a track record of successful client dealings.
• Technical Savvy: A good grasp of web technologies (e.g. WordPress Shopify) to communicate effectively with teams and clients.
• Client Requirement Analysis: Superior skill in understanding and documenting precise client needs.
• Client Satisfaction Focus: A relentless pursuit of client satisfaction and service excellence.
• Communication: Proficiency in English both written and spoken is essential.
• Professionalism: An exemplary professional demeanor with the resilience to thrive under pressure.

Perks you receive:

• Competitive Salary: Attractive compensation package.
• WorkLife Balance: A 5day workweek with full remote flexibility.
• Unlimited Sales Bonus: Your effort directly translates to your earnings skys the limit.
• Global Exposure: Work with diverse international clients.
• Revel in the autonomy of full remote work with the liberty to contribute from any corner of the globe. For those who prefer an office environment we offer the option to work from our spacious Ahmedabad office or alternatively we can arrange a desk in a coworking space in your city. Choose between a fully remote hybrid or officebased setup to best suit your working style.
• Embrace the flexibility to work at your preferred hours whether early morning or late at night ensuring you can manage your worklife balance effectively.
• Scheduled team and client calls will be coordinated to fit within UK time zones providing a structured framework for collaboration and communication.
• Professional Growth: Continuous learning opportunities and regular training sessions.
• Inclusive Culture: Be part of an open collaborative work environment.
• Wellbeing & Engagement: Enjoy office trips monthly celebrations and comprehensive leave policies.