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You will be updated with latest job alerts via emailat Catawiki we come across exceptional objects such as these every day.
Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75000 special objects in auction every week each reviewed and selected by one of Catawikis hundreds of inhouse experts specialised in Art Design Jewellery Fashion Classic Cars Collectables and many more.
Weve sold 10 million unique items to date and its our mission to become the worlds most popular auction destination for special objects.
Were an innovative pioneering and fastgrowing scaleup. If you think you can make a difference to our team go ahead and apply.
Catawiki is searching for a motivated and experienced Customer Service Manager to lead a Team in our CX Department. Your goal will be to provide outstanding customer service to our buyers and sellers by developing effective teams.
To qualify for the role the ideal candidate will have proven experience working in a customer service position with excellent knowledge of the latest industry trends and techniques. In addition to being an excellent communicator (written and verbal) you will also demonstrate strong leadership and interpersonal skills.
As a Team Manager you will oversee the daily operations of a customer service team. You are passionate about the Customer and people and you will ensure system and process functionality and productivity. In addition you will manage your staff and work closely with other departments at the company.
As a Team Manager you must be an organized reliable and resultsdriven professional. You have a practical mind to solve problems on the spot partnered with an ability to see the big picture and make improvements.
Within and outside your circle of influence you are expected to proactively come up with solutions plans and strategies that enable your team to achieve its goals.
This is your chance to join our mission to fulfil peoples passions as part of a young and dynamic organisation. Youll be part of an enthusiastic highlymotivated team of 800 Catawikians. Additionally you can expect:
Please note that our benefits offering changes depending on which country you are employed in. For our countryspecific offering please ask your recruiter.
Catawikis eclectic team represents an international and intergenerational mix of people from different professional and cultural backgrounds. We foster an inclusive and queerfriendly work environment committed to making every Catawikian feel welcomed and empowered. Whatever your story we encourage you to bring your unique perspective to the table.
Catawiki stands with Ukraine and encourages people displaced by the current conflict to apply. In addition to the several initiatives weve launched were open to ideas on ways we can continue to support the humanitarian effort.
We have sensational offices in Amsterdam Groningen Paris and our newest office in Lisbon. Most of our employees are within commutable distance of one of our office locations and enjoy a hybrid work model. This means we expect you to be in the office 2 out of 5 days roughly 40% of your working time to collaborate and connect with each other. The exception is of course if the job description specifically states that the role is 100% remote as some experts and sales positions are.
Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to .
If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Full Time