Cultivate customer relationships, gain business insights, stay informed about customer decisions, collaborate for mutual advantage, balance short-term performance with long-term value, and offer market and technology insights to support strategic development.
Understand the customer's key business drivers and environment, assess their impact and opportunities for ABB, align strategies with specific business objectives, and promote internal collaboration for mutual economic benefit with Divisions/Business Lines and local organizations.
Create tactical account plans that align with customer initiatives, guide Divisions and local organizations in plan implementation, establish local account teams, and facilitate information sharing and internal collaboration for mutual economic benefit.
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