IT Manager

We re looking for a Telemarketing Virtual Assistant who works with the marketing team to cleanse and update the company database and help the sales team reach out to prospective clients to generate more business.

• Employment Type: Full-time
  
• Schedule: Day Shift
  
• Work Arrangement: Permanent WFH
  

• Will call nursing and retirement homes to update their info (who the new contact persons are)
  
• Would be sending emails in the future using templates
  
• They are servicing the care industry, candidates need to be generally caring, polite, kind, customer-centric people
  
• Customizing email templates depending on who they will send it out to
  
• They have a sales process with documents they can send to client at any given time
  
• Get database up to date, requirements: contacts are out of date, they need to get new contact person
  

Requirements

• At least 2 to 3 years of relevant experience
  
• Excellent English communication skills, both verbal and written
  
• Proven experience as a Virtual Assistant or relevant role doing outbound calls, with a minimum of 2 years of experience
  
• Experience with word processing software and spreadsheets (e.g., MS Office, MS Excel)
  
• Must be compassionate and customer-centric
  
• Excellent phone, email and instant messaging communication skills
  
• Excellent time management skills
  
• Solid organizational skills
  
• Strong phone and verbal communication skills along with active listening
  
• Familiarity with CRM systems and practices
  
• Customer focus and adaptability to different personality types
  
• Ability to multi-task, set priorities and manage time effectively
  
• Has a passion for learning and growing
  

Benefits

• Permanent WFH arrangement
  
• Above-average compensation
  
• Standard government and Emapta benefits
  
• 20 leave credits per year (5 convertible to cash)
  
• HMO coverage
  
• Career growth opportunities
  
• Employee dedicated activities