Telecaller

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer s needs and requirements.

• Any degree or diploma.
• Work experience as a Telecaller TeleMarketer or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problemsolving skills.
• Exceptional attention to detail.
• Hardworking individual.
• Good time management abilities.
• Strong decisionmaking skills.
• Ability to tolerate stress and pressure.

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