Senior Technical Writer
Senior Technical Writer
Posted on :
06-02-2024
Employer Active
1 Vacancy
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Job Description
Fynd is India s largest omnichannel platform and multiplatform tech company with expertise in retail tech and products in AI ML big data ops gamingcrypto image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000 brands under management more than 10k stores and servicing 23k pin codes.
We are seeking a prolific and talented technical content creator who can contribute to our vision of delivering the best information experience with great content. This role will involve understanding the details of and around the product and articulating them clearly concisely and illustrated andrequires a high level of creativity and attention to detail. You must be able to distil complex information into clear concise text.
One must have a sound experience with Enterprise SaaS products & a knack and love for writing a comprehensive understanding of the technical products and experience in blogging to achieve business goals.
Roles & Responsibilities :
- Plan create and edit user guides for our products.
- Ensure technical content is wellformatted grammatically correct and professional.
- Help review and create UI text such as tooltips error messages and labels for buttons/fields in the software.
- Create video tutorials to supplement the existing documentation.
- Gather continuous feedback from the business team and address their content requirements.
- Collaborate with other writers designers and developers to create marketing collaterals such as blogs.
- Help developers and other members of the company who have documentationrelated queries.
Basic Requirements/Mandates :
- 3 years of relevant experience in technical writing.
- Strong attention to detail and a willingness to learn.
- Proven experience in writing editing researching and planning software documentation.
- Excellent skills in grammar communication and interpersonal skills.
- Familiarity with Git commands and GitHub/GitLab for version control.
- Experience using static site generators and following docsascode method (in Sublime or VS Code).
- Familiarity with image and videoediting tools (Snagit/Photoshop Filmora/Camtasia).
- Decent knowledge about HTML and CSS (need not be in a professional context).
- Confident to work with several teams in parallel.
- Ability to work independently with minimal supervision.
- Knowledge in the ecommerce domain will be a huge plus.
- Familiarity with API documentation.
What do we offer
Growth
- Growth knows no bounds as we foster an environment that encourages creativity embraces challenges and cultivates a culture of continuous expansion. We are looking at new product lines international markets and brilliant people to grow even further. We teach groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
- Flex University: We help you upskill by organising inhouse courses on important subjects
- Learning Wallet: You can also do an external course to upskill and grow we reimburse it for you.
Culture
- Community and Team building activities
- Host weekly quarterly and annual events/parties.
Wellness
- Mediclaim policy for you parents spouse kids
- Experienced therapist for better mental health improve productivity & worklife balance
We work 5 days from the office and we make sure people have everything they need:
- Free meals
- Snacks goodies & a lot of fun culture
editing,jira,software documentation,git commands,communication,user guides,image and video-editing tools,html,snagit,figma,grammar,git,content creation,static site generators,e-commerce domain,api documentation,interpersonal skills,technical writing,css,github/gitlab
Employment Type
Full Time
Key Skills
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