Digital Fluency L D Project Manager

Digital Fluency Digital and Tech Skills Lead

Background:

Organization continues to prioritise Digital Fluency as a key capability for business impact in 2024. The Digital Accelerator is amplifying the delivery of solutions at an increasing scale and pace to achieve sizeable uplift on our Digital Fluency. This uplift will cover deliverables for all employees reach a significant leadership population whilst being conscious and aware of the domain specific priorities in each business unit. The Digital Accelerator team will have a specific focus on development and delivery of solutions that include but not limited to upskilling through immersive experiences and events; learning and development programs; analysis of the employees experience with regards to the adoption of artificial intelligence tools; embedding design thinking practices across the organisation.

The increasing scale breadth and importance of activity in the Digital Accelerator specifically focussing on our Digital and Tech function has led to a need for a Skills Lead/Principle to take direct ownership of the learning opportunities that the function will need so it can keep ahead of wider Digital Fluency Uplift.

As Digital Fluency Skills Lead you will work as a key member within the Digital Accelerator team which sits in Digital and Tech Strategy & Performance function. This is a handson role where you will be responsible for the Design Delivery and Evaluation of learning experiences products environments and solutions delivered into the Digital and Tech Functions that ensure our employees keep ahead of their Digital Fluency. Experience of leading learning and development methodologies is critical including (but not limited to) Learning Platform Design Learning Experience Design Digital Learning Events Design and the creation of partnerships and framework supplier solutions. Workshop Design and Facilitation Coaching and Mentoring Learning impact evaluation and data driven recommendations for product iterations.

Key Responsibilities:

Produce learning assets and materials to help stakeholders / customers / learners transition their new knowledge to be successfully applied in their day to day work (Action learning; toolkits; micro learning; coaching solutions)

Own the products of the Digital Learning Experiences and Digital Curriculums that achieve Digital Fluency specifically for our Digital and Tech Function take input and influence from wider project / operation teams take a data driven approach from feedback loops ensure actions are reviewed and delivered in a timely and sustainable way.

Design and facilitate Digital Learning workshops to build knowledge skills mindsets and behaviours with target employee/customer/stakeholder group(s) and project / operational teams. Prioritise and develop solutions that have proven impact and value.

Develop datadriven insights and recommendations and present to senior stakeholders in a compelling concise and storytelling way (written and verbal) to influence Learning Design and Learning Experience solution and / or investment related decisions

Design and conduct digital learning research synthesise data and information from multiple sources (e.g. desk research surveys interviews focus groups tech system data external websites / companies) to formulate learning experiences that add value and make an impact.

Where issues/blockers are identified in an experience suggest a fix support delivery and/or ensure the fix is added to the project/product backlog

Use a strong datadriven approach to design and conduct experiments to either test Learning Experience related hypothesis and/or validate proposed Learning and Development related solutions

Support growth and effectively comanage the operation of development Digital Learning and Development solutions including Learning Platforms Assets Events Digital Curriculum acting on feedback on new ideas and solutions innovating on leading edge solutions to prove value.

Develop content to deliver teach and coach others to develop their Learning experience design and delivery / facilitation skills.

We are looking for professionals with these required skills to achieve our goals:

Extensive experience in designing and delivering learning and development solutions that accelerate digital transformation.

Experienced facilitator with ability to design and deliver hybrid workshops that generate valueadd outcomes for stakeholders. Confident using digital collaboration tools (e.g. Mural Miro)

Demonstrable experience applying a human centrered design approach (e.g. design thinking) with ability to confidently teach / coach others

Proven experience of working on ambiguous fast paced complex programmes / initiatives at an enterprise level and within a Digital and Technology function confidently delivering pieces of work in days as opposed to weeks/months

Strong project management and execution skills with track record of disciplined delivery

Skilled at working in the detail whilst simultaneously able to communicate key messages in an effective and concise manner (written and verbal)

Selfstarter and leader of initiatives operating with tenacity resilience and a cando attitude

Ability to work with an agile experimental mindset and exhibits smart data driven decision making

Demonstrable experience using data analysis and reporting platforms (e.g. Power BI). Confident working with data to drive action

Advanced Digital Learning Design (e.g. microlessons video creation action learning sets Learning Experience Platforms Virtual Reality Learning Design; Mobile formats Inclusive and Accessible Design and Delivery to Global AA standards)

Degree in Behavioural Science or Psychology (a plus)

Knowledge of change management methodologies in relation to furthering a growth

Design, Delivery and Evaluation of learning experiences,leading learning and development methodologies,Design Learning Platforms