JOB TITLE: REGIONAL SUPPORT MANAGER
JOB SPECIFICATION
Reports to: Head of Security (North)
Contract: Fulltime 40 hours per week
Shifts: Monday to Friday 08:00 to 17:00/07:00 to 16:00 (alternating weeks)
Based: Glasgow
Salary: Up to 35000 per annum.
ABOUT PRIME SECURE
We are an awardwinning privatelyowned Glasgowheadquartered business providing security system and guarding services to our diverse customer base across the UK.
We are growing quickly and have ambitious plans to achieve a turnover of 50m per annum by 2030. We embrace new ideas and change and value everyone s input into how we continue to thrive and grow.
ABOUT THE ROLE
What you ll be doing:
Providing a professional efficient and approachable service whilst maintaining a high level of customer service
Recruitment
Salary Control
Managing Assistant Support Managers (ASM)
Client Liaison
Our Core Values:
Integrity
Customer Excellence
PlainSpeaking
Agility
Courage & Conviction
WHO YOU ARE
We are looking for a smart ambitious Regional Support Manager with a valid frontline SIA license to join our team. Ideally you will have 3 years minimum experience in a security supervisory post and a Full UK Drivers License. You will be an effective communicator at all levels and have the ability to think on your feet and be responsive to the company s business needs. If you are ready for the next stage of your career then Prime Secure could be the place for you.
KEY RESPONSIBILITIES
Create and Manage Recruitment Adverts & Interviews
Manage the effective recruitment of staff
Arrange Contract SetUp Visit with Backshift ASM
Review ASM Handover
Prepare ASM Task Sheets
Ensure compliance is maintained around site paperwork
Deal with Payroll queries from Security Officers
Oversee Payrelated Processes and Ensure Accuracy
Manage Team KPI s
Lead contact for Compliance Dept to arrange Vetting & HR paperwork
Lead contact for Monitoring Station / Help Desk with V&C issues
Lead Contact for Site Teams on V&C Deployments
Timesheet Chase Up (a.m)
Compliance and Welfare visits as per KPIs
Wellbeing & Development Visits as per KPIs
Client Service Visits as per KPIs
Take the lead on Invoice Management and Payment of suppliers
Manage supplier service delivery and quality
Manage appropriate shift and rota deployment
Input Site Workbook (Inc Rota)
Oversee management of Security Officer noncompliance
Your performance will be driven by a mindset built on:
Striving for excellence in all you do
Being adaptable and flexible
Liaising with colleagues to ensure controls and processes are maintained
Being businessminded and commercially aware
Making astute decisions
Courage of your convictions to do the right thing
This job description is not exhaustive and you will be required to take on additional tasks and responsibilities in line with business needs. As a fair and ethical employer in accordance with guidelines taken from the 2010 Equality Act Prime Secure is committed to promoting equal opportunities for all; irrespective of colour race religion or belief ethnic or national origins gender marital/civil partnership status sexuality disability or age.