Drive operations with our vendor partners. Provide operational leadership to the workflow, engage and inspire our service provider teams to ensure vendor teams are exceeding expectations and creating customer experiences.
Identify opportunities to streamline processes to help address business needs. Re-engineer processes to improve efficiency and customer satisfaction, and operationalize solutions with cross-functional stakeholders and vendor partners.
Ensure all vendor relationships comply with relevant laws and regulations in China. Implement risk management strategies to mitigate potential vendor-related risks.
Act as a knowledge manager for a ground vendor sales operations.
Work closely with various internal groups to understand business requirements, implement new processes, participate in vendor planning activities, and contribute to ongoing operation improvements.
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