Call Center

• Obtains client information byanswering telephone calls; interviewing clients; verifyinginformation. • Determines eligibility bycomparing client information torequirements. • Establishes policies by enteringclient information; confirming pricing. • Informsclients by explaining procedures; answering questions; providinginformation. • Maintains communication equipmentby reporting problems. • Maintains and improvesquality results by adhering to standards and guidelines;recommending improved procedures. • Updates jobknowledge by studying new product descriptions; participating ineducational opportunities. • Accomplishes salesand organization mission by completing related results asneeded.