Manager Cloud Services

Job Objective

To define the Cloud services strategic objectives and plans, in coordination with the Director of Business Products and Solutions, and drive their implementation, in alignment with the overall Business sector's strategy; Lead improvement initiatives for products and services in order to meet customer satisfaction, profitability targets and drive expansion across the Business sector.

Job Specifications

Strategic Contribution

• Contribute to the development and execution of the Business Products & Solutions department's strategy and objectives to support growth in the Business sector.
• Define the overall cloud strategy for Business sector and ensure its alignment with the overall Business Products & Solutions strategy, business goals and performance targets.
  

Business Planning and Performance Management

• Monitor section performance KPIs and profitability, providing relevant progress updates to the Director Business Products & Solutions, as needed, to remain aware of the overall Business performance.
  

Cloud Partners Management

• Define the cloud partners strategy and develop cloud partners' prioritization criteria.
• Manage relationships with cloud partners, ensuring contractual obligations are met, and services are delivered effectively.