Part-Time Guest Services - Motel 6 Pismo Beach Pacific Ocean

At Motel 6 Pismo Beach Pacific Ocean we provide our guests with an outstanding experience whether they are traveling for work or exploring beautiful San Luis Obispo County. Our customer service is known to be exceptional in the hospitality industry and we need a PartTime Guest Services Representative to join our team as we continue to thrive and outperform our competitors.

Our Guest Services Representatives are motivated knowledgeable about the area and its attractions and most importantly friendly. We work in a fastpaced and often changing business landscape and our team is dedicated not only to the success of the business but also to each other. We value teamwork honesty and punctuality and pride ourselves on our consistent and exceptional customer service. Working with the General Manager and other professional staff the Guest Services Rep is responsible for providing professional and outstanding guest service and ensuring that hotel standards are met and maintained at all times.

If you have experience in customer service and want to work for an organization that is committed to a workplace with integrity fair and competitive compensation and stability please apply today for immediate consideration.

Job Responsibilities:

Checking guests in and out

Receiving and managing reservations made online and via telephone

Verifying guests payment methods during checkin

Assigning rooms to guests and informing them of any specials offered by the hotel

Organizing transport services for guests at their request

Providing guests with information about the hotel and the area

Staying informed on attractions that may be of interest to guests

Job Requirements:

High school qualification or equivalent

One year of clientfacing customer service experience is preferred

Strong written and verbal communication skills

Wellpresented and professional appearance

Competency with Microsoft Office products

Ability to learn on the job

Excellent customer service skills

Must have flexible schedule and ability to work some weekends and holidays

Ability to adapt and stay calm in challenging situations

What We offer:

Flexibility in scheduling

Working in an unparalleled and beautiful location two hundred yards away from the ocean in Pismo Beach