Operation Specialist

Company Introduction

INS Global is a onestop solution for companies seeking to expand their business in 100 countries. We help our clients to bypass the operational complexities in emerging markets by simplifying human resource management and by offering an alternative business framework which minimizes risks.

Based in Shanghai since 2006 INS Global has developed a strong network throughout the world. With an established presence in more than 20 countries and more to come were gearing up to go further. However we believe in quality over quantity. We bring mastery of service to our clients in the countries we serve. That s where you come in. At INS Global we re about to rewrite the history books on how companies expand their businesses.

We are looking for a Fulltime Operation Specialist to join us to support our Global regional office.

We welcome and value each team member and their contribution to our mission our team and our culture.

Main Responsibilities

Handle daily operations of employees and freelancers from various countries clients expanding Japan market (via Global View our internally developed CRM and King of Time our time sheet system etc.)

a) On/Offboarding updating and renewal processes.

b) Time sheet leave and expense management.

c) Payroll assist

d) Invoice and payment assist.

e) Annual tax documents management

f) Other requests from client and employee

Manage the updating of the company documents related to employment to adapt to changes in legislation.

Support visa application and renewal processes with local provider to ensure the obtaining.

Support sales and account management teams to source and maintain potential clients.

Lead and assist the professional teams in Japan consist of Labor Law specialist tax accountant immigration lawyer and financial manager to ensure the smooth processes in each field.

Constantly improve solutions and flows to make the growing operations more efficient and effective.

Support marketing team on various promotion projects.

Other tasks arranged by LineManager.

Requirements

Bachelor s degree or above

13 years HR & Admin related work experience

Fluent in Japanese Mandarin and English

Ability to work remotely and independently and work with other departments to complete tasks in a timely manner.

Proficient in using office software (Word PPT Excel and outlook) King of Time system experience welcome.

A strong communicator an outgoing personality and motivation to learn.