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Paymentology is the first truly global issuerprocessor giving banks and fintechs the technology team and experience to rapidly issue and process Mastercard Visa and UnionPay cards across more than 50 countries at scale.
Our advanced multicloud platform offering both shared and dedicated processing instances vast global presence and richer realtime data set us apart as the leader in payments.
We already have a team of amazing Account Managers who work across four different continents and now we need you!
As a Senior Account Manager at Paymentology you will be responsible for leading and guiding a dedicated APAC team of account managers to deliver worldclass service to our key clients across the APAC region.
Our main goal is to be a trusted advisor to our clients not just a service provider when it comes to payment solutions. You will work with your team across our portfolio of clients; adding value deepening the relationships and enabling our clients businesses to thrive.
In Paymentology we believe strongly in Making it Happen Making It Easy and Making it Right for our clients. From Day One you and your team will be doing all three. With your support your team will be resolving client issues either independently or with the help of internal teams and making sure that our products are used optimally thereby maximizing success for our clients.
Managing workflow and delivery
Client Leadership
Developing and motivating the team.
Regional Account Manager Development and support
What it takes to succeed:
7 years of relevant client support and relationship management experience supporting premier/enterpriselevel clients preferably in startup fintech tech or IT.
Excellent English and with at least one other regionally relevant language (written and spoken).
A techsavvy brain with the ability to understand how our products tie into payment processing.
Previous exposure to working in and managing people through a quickpaced environment with an agile mindset to navigate these changes.
A strong sense of urgency and the ability to jump on client requests as they come up.
Client Centric A mentality of the customer comes first and a willingness to go the extra mile to prove it.
An interest to work in a fastpaced fintech at the cutting edge of global payment technology.
A ready and willing attitude when it comes to travel.
A resilient mindset ability to work under pressure and focus on successful outcomes.
Bonus points:
Previous experience in payment solutions.
Exposure to an industry or business that runs 24/7.
This is a fulltime remote contractor position and we are looking for candidates in SE Asia. Working flexible hours (shifts) is essential for our remote team to function.
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.
Full Time