Technical Account Manager - South East Asia India

If you have ever watched a television show or live event or enjoyed a movie in VOD on your phone or tablet this experience was likely brought to you through an Ateme solution.

We are Ateme (PARIS: ATEME). We are the video delivery leader helping leading content providers service providers and pure streaming players boost their engagement acquire new viewers and create new sources of revenues. Leveraging our continuous investment in R&D and innovation we empower our customers to deliver a high quality of experience on any screen.

Delivering video experiences also has an impact on our world. Thats why our multiple awardwinning engineering teams design efficient and flexible solutions that cut waste with no compromise on quality. So that viewers can enjoy their unique experiences and the world we live in well into the future.

Thanks to a strong CSR policy that reinforces our mission to Make the entertainment and video experience captivating greener and accessible to everyone we strive every day to build a better and more sustainable future for our planet our people and our ecosystem.

At Ateme we value innovation collaboration empowerment agility and everyones contributions. We offer crossculture enrichment thanks to employees of 30 different nationalities. We consider the globe as our playground and we facilitate mobility internationally especially in our offices in France Sao Paulo Denver New York and Singapore.

Be part of our team and join our fantastic journey!

In order to support this plan we are recruiting a Technical Account Manager:

Role Overview:

As a Technical Account Manager you will play a pivotal role in fostering enduring relationships with ATEMEs key clients. This challenging yet rewarding position requires you to serve as a trusted solutions advisor ensuring seamless solution deployment and adoption.

The TAM will collaborate closely with sales marketing and delivery teams to align solution design with customers business requirements and contribute to the overall success of ATEME in the Indian market.

Responsibilities:

PreSales:

• Offer expert guidance to customers ensuring successful adoption and ongoing usage of ATEME solutions.
• Design and develop innovative solutions tailored to customer requirements.
• Collaborate with sales and marketing teams to align solution design with customers business needs.
• Manage RFPs proactively defining technical solutions that optimize value for both the customer and the firm.
• Conduct proof of concept and demos in customer environments.
• Deliver indepth presentations demonstrations and discussions in a credible and compelling manner.
• Drive the endtoend sales cycle from qualification to execution ensuring successful deal closure.
• Represent ATEME at industry forums trade shows and events as the local expert in ATEME technology.
• Provide systems technical training to key customers.
• Contribute to the continuous improvement of presales tools and processes.

Projects:

• Guide onsite integration and deployment with customer technical staff.
• Collaborate with the delivery team to coordinate fixes and deploy new features.
• Provide visibility on new builds and software roadmaps.

Support and Administration:

• Guide technical support leadership on managed contracts collaborating closely with the internal support team.
• Lead the support team in implementing corrective action plans when necessary ensuring service level fulfillment and issue resolution.

Required Skills:

• Degree in Computer Sciences or related technical fields.
• Handson experience with cloud computing Kubernetes and Linux.
• Design knowledge of DVB stat mux systems.
• Proficient in IP Networking and video streaming technologies.
• Minimum of three years experience in a presales position.
• Excellent communication and problemsolving skills.
• Willingness to travel within APAC for short periods.
• Ability to work collaboratively within a multicultural team.

Location: New Delhi India

Contract type: Employment

Benefits: Health care insurance travel insurance

Join ATEME and be part of a dynamic innovative team driving the future of video compression technology. Apply now to contribute to our success in India and take your career to new heights.

EQUAL EMPLOYMENT OPPORTUNITY

Ateme SA and all its subsidiaries is an Equal Opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.