Customer Service Specialist Analytics
Posted on :
04-04-2024
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1 Vacancy
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Job Description
Customer Service Specialist, Analytics
- Experience defining requirements and using data and metrics to generate business insights.
- Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline.
- 2-3 years in relevant experience as Business Analyst, Data Scientist, Business Intelligence Engineer, Data Engineer, or equivalent.
- Technical skills – Advanced proficiency in SQL/ETL, Microsoft Excel, and statistical analysis tools and techniques.
- Experience with data visualization using QuickSight, Tableau, or similar tools.
- Strong Analytical skills – has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem.
- Ability to present information professionally & concisely with supporting data.
- Ability to work effectively & independently in a fast-paced environment with tight deadlines.
- Superior verbal and written communications skills are a must, as well as the ability to work effectively with multiple teams and departments.
Employment Type
Full Time
Department / Functional Area
Key Skills
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