Founded by our inspiring CEO Connie Nam Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core Our mission is to revolutionise the jewellery experience through empowerment experience innovation & integrity We celebrate and empower diversity recognise the value of our people & support matters that are important to us everyone is welcome To see this in action check out our Tik Tok
Alignment to our values is what we cherish above and beyond anything else Our core values are Grow Together Celebrate Each Other and Break All Boundaries
We are proud of our journey so far and were still growing and need more ambitious and values driven people to join us
So whats the mission of the Store Manager
To deliver the most memorable and engaging instore experience and bring the A&M story to life Championing our core values you will play an integral part of the continued growth and expansion of the brand whilst leading and developing your team with growth always at the forefront
What does success look like in this role
People
- Adopt an upsidedown management approach with coaching at the forefront
- A values champion you are the role model for your team
- Bring out the best in your team through s coaching and frequent reviews
Sales
- Drive sales in store through best in class customer service demonstrating commercial acumen and providing inspiring leadership to your team
- Consistently achieve monthly sales target and KPIs
- Maximise profitability through efficient budgeting and identifying opportunities for growth
- Analyse daily and weekly sales results
Service
- Nurture and develop a culture of beautiful service through leading by example observation and inmoment coaching
- Build brand loyalty by promoting our CRM scheme hosting events and engaging with your local community
Operations
- Run an efficient business by minimising stock loss keeping displays up to date and the store environment looking immaculate
- Ensure excellent standards are maintained throughout all areas of the store
- Complete store rotas on time and within budget
- Drive Sustainability & Positive Social & Environmental Impact Proactive commitment to continuously optimising your social and environmental impact from both large to small decisions staying committed within your role to together growing a sustainable business
What would you like from me
- Previous store management experience ideally in a scaling business
- Our values will resonate with you personally
- A self starter with a natural entrepreneurial spirit quick to solve problems and unafraid to break whats not broken in order to elevate your work
- Strong emotional intelligence & excellent communication both verbal & written
- Flexibility resilience and ability to navigate through a startup culture with fast growth
- Someone who can adapt to changes quickly and positively with an entrepreneurial mindset
All the little extras
- Product Allowance Friends & Family Discount
- Personal Financial Coaching
- Welcome Day an introduction to A&M for all new starters
- Increased parental leave after years service
We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values and having the freedom to be fully empowered to flourish and be your best self
Full time base salary k