Warranty Administrator

Our client is looking for a Warranty Administrator to join the team at their Volvo dealership in Bristol. Waylands are a successful and growing motor dealer group, with 10 sites in Berkshire, Oxfordshire and Avon.

This is a varied role. Key tasks include:

Invoicing repair orders accurately

Loading the workshop diary as required

Checking claims submitted by the dealership

Progress and submit claims to the Manufacturer

Ensure that any work undertaken meets the manufacturers requirements and criteria for warranty claims

Ensure that the repair order and all supporting documentation meets the manufacturers required standards

Ensure submission of all invoiced jobs and minimise warranty WIP

Assist the Accounts department in the reconciliation of the warranty payments

Dealing with any rejected warranty claims

Requirements

What do you need to have?

• Experience of working in a warranty admin role for at least a year or experience of working in Aftersales within the automotive industry would be preferred
  
• An understanding of the Kerridge system would also be advantageous; however, this is not essential.
  
• Good organisational skills
  
• A keen eye for detail
  
• The ability to work within specified guidelines and to deadlines.
  
• Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues.
  
• An understanding of vehicle components would be an advantage
  

Benefits

What Do You Get In Return?

• 5-day week on a set rota
  
• Competitive salary plus bonuses
  
• 31 days holiday per year (including Bank Holidays)
  
• Benefits platform with employee support programme
  
• Discounted rates of vehicle parts and servicing
  
• Opportunities for training and career progression
  
• Contributory pensions scheme for eligible staff
  
• Life insurance of 2x salary