System Administrator

Name of position: System Administrator

Location: Cincinnati OH

job description

Solid understanding of networking/distributed computing environment concepts.

Understands principles of routing client/server programming.

Manage expectations at all levels: customers/end users, executive sponsors.

Ensure quality standards are followed.

Understand the business application of technical support and design in an application development environment.

Work with the various Infrastructure teams and operations provider to identify the strategic direction of systems management activities.

Understands the design of consistent network-wide file system layouts.

Maintain strong relationships with employees and various tier two and three support groups.

Develop plans for disaster recovery/ back up and archiving.

Manage the daily operations of the systems management team to ensure service levels are being met.

Manage the systems management team s support issue and backlog.

Monitor the team s open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.

Act as the first level of escalation for high priority support issues.

Job Description: Unbox and stage new devices. Breakdown and remove related boxes and packing. Asset tag and document new devices. Remove and document old, leased devices. Remove and document hard drives for archiving & destruction. Stack and shrink wrap old, leased devices for pickup. Deploy & setup new devices. Verify all apps activated (where required). Verify printing (confirm with staff default and alternate printer locations). Verify Outlook mail and Calendar initial setup. Verify One Drive verify access and folder sync o Staff post setup confirmation.