Voice Engineers
Posted on :
20-10-2023
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Job Description
Position : Voice Engineers
Location: Remote
Contract
Primary skills :
-
- Cisco Telephone (UCCE or UCCX, CUCM, Etc.) IVR skill
- Positions in this function are involved in various aspects of design, engineering and operations of the voice data networks and related equipment.
- Provide project planning, implementation and support of new network or voice systems and direct technical analysis of hardware, software or networks.
- Telecommunications Engineering Core Tasks
- Design, build and deploy voice and digital channel systems.
- Script and deploy call flows
- Monitor end to end voice and digital channel systems.
- Respond to and resolve voice and digital channel issues.
- Create and maintain knowledge/technical documents.
- Identity end-user requirements
- Identify opportunities for improvement and implement.
- Mitel VOIP PBX 3000 Series
- Mitel VOIP ACD System
- Mitel IVR
Employment Type
Remote
Company Industry
Key Skills
- EIGRP
- VOIP
- VMware
- Avaya
- BGP
- LAN
- OSPF
- QoS
- Project Planning
- Scripting
- Unity
- Troubleshooting
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